01
Less searching
Goodbye ghost profiles.
Every citizen is verified through background checks, references and reviewed credentials.
Find someone to care for your little one when life needs you in two places at once.
Launching at UBC · Vancouver
Meet Neola.
Connecting
parents who have
somewhere to be
Neos certified
to show up.
Maya is ready to show up.
Education student · UBC · $24/hr
“I love creative afternoons, bedtime stories and finding the small thing that helps a child feel comfortable.”
COMFORTABLE WITH
Eight completed visits · Three repeat families
Ask.
Yes.
Go.
Why Neola
Less searching
Every citizen is verified through background checks, references and reviewed credentials.
Less guessing
See their experience, availability, rate and Standing to find the right fit for your Nene.
More “this feels right”
Message or call your Neo and get comfortable. No paywall or subscription standing in your way.
HOW IT WORKS
ASK
Choose the date, time and location to connect with available Neos.
YES
Your Care Brief and Nene Log help them get to know your little one before they arrive.
GO
Stay close through live check-ins while you go where life is taking you.
Example booking
They’re in good hands.
The founder
“I wasn’t looking for another sitter. I needed someone to have my back.”
Neola came from years of studying, working, travelling, going out, getting sick and needing someone to step in without the rest of my life stopping.
Not just someone available.
Someone I could know enough to choose.
Someone who could walk in already knowing the little things.
Someone I could leave my son with and actually go.
So I built the thing I kept wishing existed.
Neola Husbands
Founder
TRUST
Feeling good about someone is one thing. Knowing who’s showing up? That’s freedom.
01 · BEFORE
Know who’s showing up. Complete, verified profiles with named references, credentials and real history.
See if the vibe is right. Message first. Call through Neola. Get a feel for each other before you confirm.
Have it all laid out. Timing, pay and end time are clear before anyone says yes.
Let the Care Brief do the talking. The details that matter are there before the visit starts.
02 · DURING
Live check-ins, your way. Play-by-play, just the big moments, or somewhere in the middle. Set the rhythm that lets you breathe easy.
The private Nene Log. Updates, notes and check-ins stay together while the visit is live.
Kept close. Your Nene isn’t public. Personal details stay with the people who need them.
03 · AFTER
The written rundown. What happened, how it went and anything worth knowing for next time.
No awkward money moment. Payment is handled in Neola. If something needs a closer look, payout can pause while we review it.
A Standing that, well, stands. Every visit, a testament to how you show up.
Every Goer and Neo carries a Standing: no anonymous ratings, no five-star averages that tell you nothing. Just how someone has actually shown up, visit by visit.
Kept.
Did the visit happen as agreed?
Affirmed.
When something was asked after the visit, was it affirmed?
Proven.
Has showing up become a pattern?
A NEO'S STANDING
BETAA GOER'S STANDING
BETAEvery visit gives the next one a little more to go on.See how Standing works →
For Neos
Stay in control of your hours and your rate.
No chasing applications or job posts. A family will reach out if you’re the right fit for their Nene.
See who, where, when and exactly what you’ll earn before you say yes.
Every completed visit builds the Standing you carry with you.
A family asked for you
Request for Maya
Shared Charms · the things you both love
Get paid to show up.
THE PILOT
FIRST
UBC
NEXT
Vancouver
THEN
Wherever life goes
Of us, and of anyone you'd trust with your Nene.
Not only professional caregivers. Many come from teaching, coaching, camps, lifeguarding, or looking after their own families, the places where people already trust them with children. Every one completes identity verification, a background check they agree to first, and two references who put their name and their own words behind them, before any family can find them.
Identity, a consent-first background check, two named references, and a real review by a person before a Neo appears in search. Families are ID-verified too, so your Neo also knows whose door they're knocking on. All of it exists to give you more to go on, never to replace your own read of a person.
No membership. No subscription. Nothing to browse, nothing to message, nothing to have a real conversation with someone before you decide. You pay when care happens, and only then. When you book, you pay your Neo's hourly rate plus the platform fees, shown to you before you confirm. Nothing is charged until the visit is over.
Yes, and we hope you do. Read the whole profile, send a message, have a real phone call through Neola where neither of you ever sees the other's number. Your card is confirmed when you book and charged when the visit is over.
Home visits. Your Neo comes to you and your Nene stays in their own world, while you work, study, rest, go out, or take a few hours back. Every visit ends by 10:00 PM, and there are no overnights yet. More kinds of care come once we have done this one beautifully.
No. Any family in Vancouver is welcome. Our first Neos come from the UBC community, so you will find the most availability near campus at the start, and it widens as more people join.
Not quite. Choosing a Neo sends them your request, and they decide whether the evening is right for them. It is confirmed once they say yes, and nothing is charged until the visit ends.
Before they say yes, enough to know they are the right person for it. Once it is confirmed, everything they need to look after your Nene well: routines, allergies, comforts, meals and bedtime, how often you would like to hear from them, and when you will be home. Your address is shared on the day. Your emergency contacts stay with us, never with your Neo, so if anything happens, we are the ones making that call.
Life changes, and cancellations and late arrivals simply stay on the record for both sides. If something feels wrong during a visit, either of you reaches a real person in one tap, and they already have the booking open in front of them. Anything reported pauses the payment while a person looks, and no one's standing moves while we do. If it is an emergency, call 911 first. Then call us.
Your child. The whole reason for all of this.
Trusted care wherever life takes you.
Your Nene is in good hands.
Tell us how you’d like to join. The full questionnaire starts there.
Join the waitlistFounding families & Neos · UBC